General Questions

Why are Barratt Lettings Ltd tenant fees much lower than a high street letting agent?

For Tenants, We are a tenant friendly agent. We see the tenant as our customer as well as the landlord, we aim to acknowledge any maintenance the day its reported and work completed in good time. Check out our “tenant friendly fees” as well, we know that some agents charge the earth and we want to provide you with good value for money and even better customer service so you keep coming back to us for your rental properties.

Why are Barratt Lettings Ltd Landlords fees much lower than a high street letting agent?

For Landlords, the answer is simple, Barratt Lettings Ltd are essentially online and we do not have a high street presence. Having a high street shop(s) is time-consuming and commands very high overheads, not having a shop to manage ensures maximum staff efficiency and focus on the let & management of the landlord’s property throughout the tenancy. We are then able to pass these savings to you, the landlord.

What standards can I expect?

Barratt Lettings are members of ARLA – The Association of Residential Lettings Agents (M0191452), The Property Redress Scheme (PRS004019), The Client Money Protection Scheme and the DPS (security deposit scheme). Nicole has gained the NFOPP Level 3 Technical Award in Residential Letting & Property Management assuring that as an agent we meet industry standards.

Who will manage my property?

Barratt Lettings Ltd will manage your property and are more likely able to tailor packages/fees to your specific requirements. At Barratt Lettings Ltd we have 15 years’ experience in the construction and property industry so you can trust that your property is in good hands. All contractors used are local and are vetted according to the relevant construction industry standards.

How do my rights differ using a local online agent?

The good news is online estate agents are governed by the same regulations that cover high street estate agents. Barratt Lettings Ltd offer full protection to landlords and tenants alike, just look at the logos and click if you require any more information.

How will my property be marketed?

Barratt Lettings Ltd will promote your property on all of the main property portals such as Rightmove, Zoopla and Primelocation, plus other smaller sites of interest. So no different from the high street estate agent.

Who carries out the viewings?

At Barratt Lettings Ltd we personally carry out 100% of all viewings. Our agents have extensive knowledge of the local area (schools etc.) and we know the local rental market, this ensures you get the maximum rent for your property.

What are the hours of business?

Barratt Lettings Ltd working hours are not limited to shop opening times and we are always at the end of the phone, we find this increases the time we have to manage & let your property. This also means we can accommodate property viewings outside of normal office hours as we know that the first two weeks of marketing are the most crucial to get the property let quickly.

What technology do we use?

Being a hybrid agent we use the latest technology to bring our customers a service to be proud of. Our use of technology enables us to provide a seamless transaction for the professional tenant and enables us to concentrate on the more important things, like maintaining your property and tenants.

Where can I find the rules of the Propertymark conduct and membership?

Please click here to view/download the pdf which states all associated rules surrounding the Client Money Protection Scheme.